Cognizant has announced a Walk-in Drive 2026 for Customer Service Executive Voice roles in Chennai. This hiring drive is an excellent opportunity for candidates with customer support experience who are looking to build a career in the IT services and customer operations industry.
Candidates with strong communication skills and experience in voice or blended customer support processes are encouraged to attend the walk-in interview. The company is hiring for multiple openings under its customer onboarding and customer service operations team.
Walk-in Job Overview
- Company Name: Cognizant
- Job Role: CSE Voice Roles / Customer Onboarding – Voice & Blended
- Qualification: Any Graduate
- Experience: 1 – 4 Years
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 23 May 2026
- Walk-in Time: 9:30 AM – 12:00 PM
- Employment Type: Full Time, Permanent
- No of Openings: 150
About Company
Cognizant is a globally recognized IT services and consulting company known for delivering digital transformation, technology, and business process services to clients across various industries. The company operates in multiple countries and supports businesses through customer experience management, cloud solutions, analytics, engineering, and enterprise services.
Cognizant provides excellent career opportunities for professionals seeking growth in customer support, technology, and business operations. The organization focuses on employee skill development, professional learning, and operational excellence. With a strong presence in India and global delivery capabilities, Cognizant continues to be one of the preferred employers for freshers and experienced professionals in the IT and BPM sectors.
Job Description
The company is hiring candidates for customer service and voice support roles. Selected candidates will be responsible for handling customer interactions through phone calls, emails, and chats while ensuring high-quality customer experience and timely issue resolution.
Applicants should possess strong communication skills, customer handling abilities, and problem-solving capabilities. Candidates are expected to work closely with team members and achieve organizational performance targets related to customer support and service operations.
The role is suitable for candidates interested in inbound voice processes, customer onboarding, and blended support operations within the IT services industry.
Key Responsibilities
- Handle customer queries through calls, emails, and chat support
- Provide accurate information regarding products and services
- Resolve customer concerns professionally and efficiently
- Maintain service quality and customer satisfaction standards
- Achieve performance metrics such as resolution rate and handling time
- Collaborate with team members to meet operational goals
- Support customer onboarding and service-related activities
- Maintain clear communication with customers and internal teams
Required Skills
- Strong verbal and written communication skills
- Customer support and customer handling abilities
- Knowledge of voice and blended processes
- Problem-solving and analytical skills
- Ability to work in inbound customer service operations
- Basic computer and communication tool knowledge
- Team collaboration and interpersonal skills
- Ability to handle customer interactions professionally
Eligibility Criteria
Candidates applying for this Cognizant Walk-in Drive 2026 should hold a graduation degree from a recognized institution. Applicants must have 1 to 4 years of experience in voice process, customer service, chat support, or blended operations.
Candidates with strong English communication skills and customer handling experience will have an advantage during the interview process. Applicants should be comfortable working in customer support environments and achieving performance targets.
Both experienced professionals and candidates with relevant support process exposure can apply for this walk-in hiring opportunity.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 23 May 2026 |
| Time | 9:30 AM – 12:00 PM |
| Venue | CTS – Cafeteria (SDB-3), First Floor, SEZ Ave, Elcot SEZ, Sholinganallur, Chennai – 600119 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Who can apply for the Cognizant Walk-in Drive 2026?
Candidates with any graduation degree and 1 to 4 years of experience in customer support or voice processes can apply.
What is the job location for this hiring drive?
The job location for this role is Chennai.
What type of role is being offered in this walk-in drive?
The company is hiring for Customer Service Executive Voice and blended support roles.
What documents should candidates carry for the interview?
Applicants should carry an updated resume, passport-size photographs, ID proof, educational certificates, and experience documents if applicable.
What is the employment type for this role?
This is a full-time permanent position at Cognizant.