TP has announced a Mega Walk-in Drive 2026 for Customer Support professionals in Chennai. The company is hiring candidates for its Non-Voice Domestic Chat Process and is looking for experienced professionals with strong communication and typing skills.
This walk-in opportunity is suitable for graduates and postgraduates who have prior BPO experience and are interested in building a career in customer support and chat operations.
Walk-in Job Overview
- Company Name: TP
- Job Role: Customer Support – Non Voice Chat Process
- Qualification: Any Graduate / Any Postgraduate
- Experience: Minimum 1 Year
- Salary: ₹2.25 – ₹2.5 LPA
- Job Location: Chennai
- Walk-in Date: 18th May – 23rd May 2026
- Walk-in Time: 10:30 AM – 3:30 PM
- Employment Type: Full Time, Permanent
- No of Openings: 40
About Company
TP is a global digital business services company specializing in customer experience management, business process outsourcing, and technology-driven support services. The company operates across multiple countries and provides solutions for customer care, technical support, digital transformation, and business operations management.
With decades of industry experience, TP serves clients from various sectors including telecom, healthcare, finance, travel, and technology. The organization is known for its large-scale customer support operations and multilingual service capabilities. TP focuses on innovation, operational excellence, and employee development through continuous training programs and career growth opportunities. The company offers dynamic work environments for professionals looking to develop expertise in customer support and communication-based roles.
Job Description
The selected candidates will work in the Non-Voice Domestic Chat Process handling telecom customer support operations. The role primarily involves interacting with customers through web chat, email, and online communication platforms to resolve their queries and provide timely assistance.
Candidates should possess strong written communication skills and the ability to manage customer interactions professionally. The company is seeking immediate joiners who can work in rotational shifts and deliver high-quality customer service.
Applicants must have prior experience in BPO or non-voice support processes. Knowledge of chat handling, email drafting, and customer query resolution will be an added advantage for this role.
Key Responsibilities
- Handle customer queries through chat and email support
- Provide accurate and timely resolutions to customers
- Maintain records of customer interactions in CRM systems
- Support telecom-related customer service operations
- Respond professionally to customer concerns and requests
- Ensure service quality and customer satisfaction
- Coordinate with internal teams for issue resolution
- Follow company communication and process guidelines
- Manage multiple customer interactions efficiently
Required Skills
- Good verbal and written English communication skills
- Strong typing and chat-handling abilities
- Experience in non-voice or email support processes
- Knowledge of telecom customer support operations
- Ability to draft professional emails
- Customer handling and problem-solving skills
- Familiarity with CRM tools and systems
- Flexibility to work rotational shifts
- Team collaboration and multitasking abilities
Eligibility Criteria
Candidates with any undergraduate or postgraduate degree are eligible to apply for this walk-in drive. Applicants should have at least one year of experience in BPO, customer support, chat process, or email support roles.
The company prefers candidates with experience in non-voice customer service operations and basic understanding of telecom processes. Strong communication skills, typing speed, and customer interaction abilities are essential for this position.
Immediate joiners will be given preference during the hiring process. Candidates should also be comfortable working in rotational shifts between 7:00 AM and 12:00 AM.
This opportunity is suitable for professionals seeking career growth in customer support, chat process operations, and business process management services.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
- Aadhaar Card
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 18th May – 23rd May 2026 |
| Time | 10:30 AM – 3:30 PM |
| Venue | 82/30, AMBIT IT PARK, Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is prior experience required for this TP Walk-in Drive 2026?
Yes, candidates must have a minimum of one year of experience in BPO, chat support, or non-voice customer service processes.
What is the salary offered for this role?
The offered salary range for the position is ₹2.25 LPA to ₹2.5 LPA.
What skills are required for the Non-Voice Chat Process role?
Candidates should have good English communication skills, typing ability, email drafting knowledge, and customer support experience.
What documents should candidates carry for the walk-in interview?
Applicants should carry an updated resume, Aadhaar card, passport-size photographs, educational certificates, and experience documents if applicable.