Cognizant has announced a Walk-in Drive 2026 for Customer Support Voice roles in Chennai. The company is hiring candidates with experience in international voice process and customer support operations for its BPO and customer success team.
Professionals looking for opportunities in voice support, customer care, and international process operations can attend this walk-in interview and explore career opportunities with Cognizant.
Walk-in Job Overview
- Company Name: Cognizant
- Job Role: Customer Support Voice
- Qualification: Any Graduate
- Experience: 1 – 4 Years
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 23 May 2026
- Walk-in Time: 9:30 AM – 12:30 PM
- Employment Type: Full-Time, Permanent
- No of Openings: 100
About Company
Cognizant is a global IT services and professional consulting company providing digital transformation, technology, engineering, and business process solutions to organizations worldwide. The company serves clients across industries including healthcare, banking, retail, manufacturing, and telecommunications. Cognizant is known for its expertise in customer experience management, cloud solutions, analytics, and enterprise services. With a strong global workforce and operations across multiple countries, the organization offers career opportunities in technology, business operations, customer support, and consulting services. The company focuses on innovation, customer-centric solutions, and workforce development to support business growth and operational excellence.
Job Description
Cognizant is hiring candidates for Customer Support Voice roles in Chennai. Selected candidates will be responsible for providing customer assistance through phone calls, emails, and chat support while ensuring quality customer service experiences.
The role involves handling inbound and outbound customer interactions, resolving customer concerns efficiently, and maintaining proper records of all communications using CRM tools. Candidates will also collaborate with internal support teams for escalation and resolution of complex customer issues.
Applicants should possess strong communication abilities, customer handling skills, and the ability to work in rotational shifts. Candidates with prior experience in international voice process or BPO customer support environments will be preferred for this hiring drive.
Key Responsibilities
- Provide customer support through calls, emails, and chats
- Handle inbound and outbound customer interactions
- Resolve customer queries and concerns effectively
- Maintain accurate records in CRM systems
- Collaborate with internal teams for issue escalation
- Deliver quality customer service experiences
- Ensure timely resolution of customer complaints
- Follow company policies and communication standards
- Handle multiple customer requests efficiently
- Support daily operational and service targets
Required Skills
- Strong English communication skills
- Experience in international voice process
- Customer service and customer care abilities
- Problem-solving and multitasking skills
- Knowledge of inbound and outbound calling processes
- Ability to work in rotational shifts
- CRM handling and documentation skills
- Professional communication abilities
- Team collaboration and coordination skills
- Adaptability in fast-paced work environments
Eligibility Criteria
Candidates applying for the Cognizant Walk-in Drive 2026 should possess a graduation degree from a recognized institution. Applicants must have 1 to 4 years of experience in BPO, call center, or international voice support operations.
Candidates with excellent spoken English skills and prior customer support experience will be preferred. Applicants should also be comfortable working in rotational shifts as per business requirements.
Professionals who can handle customer interactions effectively, resolve concerns promptly, and maintain service quality standards are encouraged to attend the walk-in interview.
Documents to Carry
Candidates attending the walk-in interview should bring the following documents:
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 23 May 2026 |
| Time | 9:30 AM – 12:30 PM |
| Venue | Cognizant Office, Cafeteria (SDB-3) 1st Floor, SEZ Avenue, Elcot SEZ, Sholinganallur, Chennai, Tamil Nadu 600119 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
What experience is required for the Customer Support Voice role?
Candidates should have 1 to 4 years of experience in BPO, call center, or international voice support operations.
What qualification is required for this walk-in drive?
Applicants should possess a graduation degree from a recognized institution.
Are rotational shifts included in this role?
Yes, candidates should be willing to work in rotational shifts based on business requirements.
What is the job location for this position?
The job location for the Customer Support Voice role is Chennai.