Prodapt Solutions has announced a walk-in drive for the International Chat Support Executive role in Chennai. Candidates with strong communication skills and customer support experience can attend this hiring drive for a full-time permanent opportunity in the telecom support domain.
This walk-in drive is suitable for freshers as well as experienced candidates looking to build a career in international chat support and customer service operations.
Walk-in Job Overview
- Company Name: Prodapt Solutions
- Job Role: International Chat Support Executive
- Qualification: Any Graduate
- Experience: 0–3 Years
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 21st May – 22nd May 2026
- Walk-in Time: 3:00 PM – 5:00 PM
- Employment Type: Full Time, Permanent
About Company
Prodapt Solutions is a leading technology consulting and managed services company focused on the telecom and connectedness industry. The company delivers digital transformation, business consulting, and operational support services to major telecom and technology enterprises worldwide.
Prodapt operates across multiple countries and employs thousands of professionals specializing in technology, customer support, and digital operations. The organization is known for providing career growth opportunities, employee training programs, and a collaborative work environment. With expertise in telecom solutions and customer engagement services, Prodapt continues to expand its workforce by hiring skilled candidates for support and operations roles.
Job Description
Prodapt Solutions is hiring candidates for the International Chat Support process. Selected candidates will communicate with international customers through chat support platforms to resolve telecom-related queries and provide customer assistance.
The role involves handling customer concerns, resolving issues efficiently, and maintaining high customer satisfaction levels. Candidates will also be responsible for identifying upselling opportunities during customer interactions and updating customer records in CRM systems.
Applicants should possess excellent English communication skills and the ability to work in a fast-paced environment. The company is looking for candidates who are comfortable working night shifts and operating from the office on a regular basis.
Key Responsibilities
- Handle customer queries through chat support channels
- Provide support related to telecom services and products
- Resolve customer issues effectively within the required timelines
- Maintain high customer satisfaction and service quality
- Identify opportunities for upselling products or services
- Update and maintain customer interaction records in CRM systems
- Follow company processes and operational guidelines
- Coordinate with team members for issue resolution
- Participate in training sessions and team meetings
- Achieve individual and team performance targets
Required Skills
- Excellent verbal and written communication skills
- Strong customer support and problem-solving abilities
- Good typing speed and multitasking capability
- Ability to work in a fast-paced environment
- Knowledge of chat support and customer handling
- Familiarity with CRM software and support tools
- Strong sales and persuasion skills
- Flexibility to work night shifts
- Good attention to detail and process adherence
Eligibility Criteria
- Candidates must be graduates in any stream
- Applicants should have completed education in the 10+2+3 format
- Freshers and experienced candidates can apply
- Prior experience in sales or chat support will be an advantage
- Telecom billing experience is preferred
- Candidates should be willing to work from the office five days a week
- Strong English communication skills are mandatory
Documents to Carry
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 21st May – 22nd May 2026 |
| Time | 3:00 PM – 5:00 PM |
| Venue | Prodapt Solutions, Module 1, Tower 1 (3rd Floor), IT Special Economic Zone Chennai 1, IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend the Prodapt Solutions Walk-in Drive 2026?
Yes, freshers as well as candidates with up to 3 years of experience can attend the walk-in drive.
2. What qualification is required for the International Chat Support Executive role?
Candidates should have completed graduation in any stream with a full 10+2+3 educational background.
3. What documents should candidates carry for the interview?
Applicants should carry an updated resume, passport-size photographs, government ID proof, and educational certificates.