Sutherland has announced a Mega Walk-in Drive 2026 in Chennai for candidates interested in International Non Voice Process roles. This recruitment drive is open mainly for freshers and entry-level candidates looking to start a career in the BPO and customer support industry.
The company is hiring for customer support and email support processes with rotational night shifts. Candidates with good communication skills, typing ability, and willingness to work in a work-from-office setup can attend the walk-in interview during the scheduled dates.
Walk-in Job Overview
- Company Name: Sutherland
- Job Role: International Non Voice Process / Email Support
- Qualification: Graduation Not Required
- Experience: 0 – 1 Year
- Salary: ₹2.25 LPA – ₹3.0 LPA
- Job Location: Chennai
- Walk-in Date: 21st May – 22nd May 2026
- Walk-in Time: 12:00 PM – 2:30 PM
- Employment Type: Full Time, Permanent
- No of openings: 35
About Company
Sutherland is a global digital transformation and business process services company with operations across multiple countries. The organization specializes in customer experience management, automation, analytics, artificial intelligence, and business support solutions for global clients.
For more than three decades, Sutherland has been providing customer support and operational services across industries including healthcare, technology, banking, retail, and telecommunications. The company combines technology-driven solutions with customer service expertise to help businesses improve operational efficiency and customer engagement.
Sutherland offers career opportunities for freshers and experienced professionals in voice and non-voice support functions. Employees gain exposure to international business processes, communication management, and customer interaction platforms in a professional work environment.
Job Description
Sutherland is conducting a Mega Walk-in Drive for International Non Voice Process roles in Chennai. The company is hiring candidates for customer support operations involving email and chat-based support services.
Selected candidates will be responsible for handling customer queries, managing support requests, and maintaining service quality standards through non-voice communication channels. The role is suitable for freshers and candidates with basic experience in customer support operations.
Applicants should possess good written communication skills, typing speed, and the ability to work in rotational shifts. Candidates who can join immediately will be preferred during the recruitment process.
Key Responsibilities
- Handle customer support requests through non-voice channels
- Respond to customer emails and support tickets professionally
- Provide accurate information and timely query resolution
- Maintain quality standards in communication and documentation
- Manage chat and email support processes efficiently
- Ensure customer satisfaction through proper issue handling
- Coordinate with internal teams for issue escalation when required
- Follow company policies and operational procedures
- Meet productivity and performance targets
Required Skills
- Good written and verbal communication skills
- Basic typing speed and computer proficiency
- Ability to manage customer interactions professionally
- Knowledge of email and chat support processes
- Flexibility to work in rotational and night shifts
- Strong interpersonal and problem-solving abilities
- Customer service orientation
- Ability to work in a team environment
- Basic understanding of international process operations
Eligibility Criteria
Candidates applying for the Sutherland Walk-in Drive 2026 should possess good communication skills and willingness to work in a work-from-office setup. Freshers and candidates with up to one year of experience are eligible to attend the interview.
Graduation is not mandatory for this role, making it suitable for entry-level candidates seeking opportunities in the BPO sector. Immediate joiners will receive preference during the hiring process.
Applicants should be comfortable working rotational night shifts and should possess the ability to handle customer interactions through email and non-voice support channels.
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 21st May – 22nd May 2026 |
| Time | 12:00 PM – 2:30 PM |
| Venue | A1 Ground Floor, Sutherland Global Services, Sriram Gateway Office Parks, Perungalathur, Chennai – 600063 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers apply for the Sutherland Walk-in Drive 2026?
Yes, freshers are eligible to apply for the International Non Voice Process role. Candidates with up to one year of experience can also attend the interview.
2. Is graduation mandatory for this position?
No, graduation is not mandatory for this role. Candidates with suitable communication and typing skills can apply.
3. What is the salary package offered by Sutherland?
The company offers a salary package ranging from ₹2.25 LPA to ₹3.0 LPA depending on the candidate’s skills and experience.
4. What is the selection process for this walk-in drive?
The selection process includes an HR interview, SD panel interview, and voice assessment round.