Matrix Business Services is conducting a Walk-in Drive 2026 for the role of Non Voice Process Executive in Chennai. The company is inviting applications from freshers and experienced candidates who are interested in back-office operations, verification processes, and customer support services.
This is a good opportunity for candidates looking to start or grow their careers in the BPO and KPO industry with a permanent full-time role.
Walk-in Job Overview
- Company Name: Matrix Business Services
- Job Role: Non Voice Process Executive
- Qualification: Any Graduate
- Experience: 0 – 3 Years
- Salary: ₹1.25 LPA – ₹2.25 LPA
- Job Location: Chennai
- Walk-in Date: 22nd May – 27th May
- Walk-in Time: 9:30 AM – 5:30 PM
- Employment Type: Full Time, Permanent
- No of Openings: 40
About Company
Matrix Business Services is a business assurance and risk management company established in 2003. The company provides services related to people, product, and process assurance for enterprises across various industries. Matrix Business Services specializes in background verification, compliance management, risk mitigation, and operational support solutions.
Headquartered in Chennai, the organization serves more than 750 customers, including several Fortune 500 companies. With operations across multiple cities in India and a strong workforce, Matrix Business Services focuses on delivering quality-driven business solutions to its clients. The company is recognized for its expertise in verification and compliance services and offers employees opportunities to gain experience in professional operational environments.
Job Description
Matrix Business Services is hiring candidates for the Non Voice Process Executive role. The selected candidates will be responsible for handling verification-related activities through phone and email communication while maintaining productivity and quality standards.
The role involves conducting background verification checks such as employment verification, education verification, address checks, criminal record checks, and reference checks. Candidates will also analyze received information, prepare screening reports, and coordinate with internal teams for timely completion of assigned cases.
The company is looking for candidates with strong communication skills, attention to detail, and the ability to manage operational tasks effectively.
Key Responsibilities
- Conduct verification processes through phone and email communication
- Perform education, employment, address, and reference verification checks
- Analyze verification reports and maintain quality standards
- Prepare screening and verification reports for clients
- Complete assigned tasks within defined turnaround times
- Coordinate with verification contacts and internal teams
- Maintain proper documentation and operational records
- Support daily back-office and non-voice operations
Required Skills
- Good English communication skills
- Basic knowledge of MS Excel
- Email handling and documentation abilities
- Non-voice and back-office process understanding
- Strong analytical and problem-solving skills
- Good typing and computer knowledge
- Ability to work in a team environment
- Customer service and coordination skills
Eligibility Criteria
Candidates applying for the Matrix Business Services Walk-in Drive 2026 should have completed graduation from a recognized institution. Freshers and candidates with up to three years of experience in BPO, KPO, or related operational roles are eligible to apply.
Applicants should possess good communication skills in English and basic computer knowledge, especially in MS Excel and email communication. Candidates with prior experience in non-voice support, back-office operations, customer support, or verification processes will have an additional advantage.
Immediate joiners are preferred for this hiring drive. Candidates should also have the ability to work in a fast-paced environment while maintaining accuracy and productivity.
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 22nd May – 27th May |
| Time | 9:30 AM – 5:30 PM |
| Venue | Matrix Business Services India Pvt. Ltd., Shree Mahamathi Towers, No.17, Arulambal Street, T Nagar, Chennai – 600017 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers apply for the Matrix Business Services Walk-in Drive 2026?
Yes, freshers as well as candidates with up to three years of experience can apply for this role.
2. What is the salary offered for the Non Voice Process Executive role?
The offered salary ranges between ₹1.25 LPA and ₹2.25 LPA depending on experience and performance.
3. What skills are required for this position?
Candidates should have good English communication skills, basic Excel knowledge, email handling abilities, and an understanding of back-office operations.
4. What documents should candidates carry for the interview?
Applicants should carry an updated resume, passport-size photographs, ID proof, educational certificates, and experience documents if applicable.