Equiniti India has announced a Walk-in Drive 2026 for the role of Customer Experience Executive in Chennai. Candidates interested in customer service, international voice process, and US shift operations can attend the walk-in interview on the scheduled dates.
This hiring opportunity is suitable for graduates with good communication skills who are looking to build a career in the BPM and customer operations industry. Immediate joiners are preferred for this full-time permanent role.
Walk-in Job Overview
- Company Name: Equiniti India
- Job Role: Customer Experience Executive
- Qualification: Any Graduate
- Experience: 1 – 6 Years
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 26 May – 27 May 2026
- Walk-in Time: 2:00 PM – 4:00 PM
- Employment Type: Full Time, Permanent
About Company
Equiniti India is a leading provider of business process outsourcing, operational support, and technology services. The company supports various business functions including customer operations, IT services, HR, payroll, and financial services for global clients. Equiniti India operates as a delivery center offering support to multiple international business operations.
The company focuses on maintaining high-quality customer service standards while delivering efficient business solutions. Equiniti India provides employees with opportunities to work in international processes, especially UK and US shift operations. With a collaborative work environment and structured operational processes, the company continues to expand its presence in customer support and financial service operations.
Job Description
Equiniti India is hiring Customer Experience Executives for its international voice process team. Selected candidates will be responsible for handling inbound calls and emails from shareholders while ensuring high-quality customer support within defined service standards.
The role involves assisting customers with queries related to share transactions, account support, and general customer service operations. Candidates should be comfortable working in US shifts and handling customer interactions professionally. The company is looking for immediate joiners who can contribute effectively to customer support operations and maintain service quality standards.
Employees working in this role will also be expected to comply with company procedures, operational policies, and security guidelines while delivering efficient support services.
Key Responsibilities
- Handle inbound customer calls and email queries professionally
- Assist shareholders with account-related support and transaction queries
- Support customers in buying or selling shares within service standards
- Escalate complex issues to senior team members when necessary
- Maintain quality standards while handling customer interactions
- Contribute to overall team performance and workload management
- Follow company operational procedures and regulatory requirements
- Ensure data confidentiality and information security compliance
- Participate in process improvement initiatives and skill development activities
Required Skills
- Strong verbal and written communication skills
- Knowledge of international voice process operations
- Ability to handle customer interactions professionally
- Good problem-solving and interpersonal skills
- Basic computer and email handling knowledge
- Ability to work in US shift timing
- Team collaboration and multitasking abilities
- Customer service orientation and adaptability
Eligibility Criteria
Candidates applying for the Customer Experience Executive role should possess a graduate degree from a recognized university. Applicants with experience in customer support, international voice process, BPO operations, or customer service roles are preferred.
Candidates should have excellent communication skills and the ability to interact with customers confidently. Applicants must also be comfortable working in US shift schedules. Immediate joiners may receive preference during the selection process.
Both experienced professionals and candidates looking to strengthen their customer service career in an international process environment can attend the walk-in drive.
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 26 May – 27 May 2026 |
| Time | 2:00 PM – 4:00 PM |
| Venue | Equiniti India – Block 10, 8th Floor, DLF IT Park, 1/124 Mount Poonamallee High Road, Ramapuram, Chennai, Tamil Nadu 600089 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. What is the job role offered in the Equiniti India Walk-in Drive 2026?
Equiniti India is hiring for the position of Customer Experience Executive.
2. What is the required qualification for this walk-in drive?
Candidates should be graduates from a recognized university or institution.
3. Can candidates with customer service experience apply?
Yes, candidates with experience in customer service, international voice process, or BPO operations can apply.
4. What documents should candidates carry for the walk-in interview?
Applicants should carry an updated resume, passport-size photos, ID proof, educational certificates, and experience documents if applicable.